Privacy Policy

Last Updated: December 29, 2024

Person & Person Enterprise, Inc. DBA Rainbow Play of NC (referred to as the "Site", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website or Services. By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Updates to This Privacy Policy

We may amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or other reasons. Any updates will be posted with a revised "Last Updated" date. It is your responsibility to review the policy periodically for changes. Continued use of our Site constitutes your acceptance of any updates.

Information We Collect

We may collect the following types of personal information to provide services, fulfill requests, or comply with legal obligations:

Information You Provide Directly:

  • Contact Information: Name, address, email, and phone number.
  • Order Details: Billing address, shipping address, and payment details (processed via secure third-party payment providers).
  • Account Information: Usernames, passwords, and security questions.
  • Customer Support Communications: Messages or details provided via the contact form on our website.

Automatically Collected Information:

  • Usage Data: IP address, browser type, device details, and information about how you interact with the Site. This may be collected through cookies and similar technologies.

Information from Third Parties:

  • Payment processors for order fulfillment.
  • Service providers (e.g., Shopify) related to hosting, shipping, analytics, and customer communication.

How We Use Your Personal Information

We collect your information for the following purposes:

  • Order Fulfillment: Process transactions, arrange shipping, and handle returns/exchanges.
  • Account Management: Maintain and secure your account details.
  • Customer Communications: Provide updates on orders, accounts, and support inquiries.
  • Marketing & Advertising: Send promotional communications and improve our services.
  • Security & Fraud Prevention: Monitor for unauthorized access or misuse of our Site.
  • Legal Compliance: Ensure adherence to laws and regulations.

You may opt out of marketing communications at any time by using the unsubscribe option in our messages.

Sharing Your Personal Information

We may share your personal information in the following contexts:

  • With trusted service providers (e.g., payment processors, shipping partners, IT services) to perform functions on our behalf.
  • With business partners for legitimate purposes, such as advertising or analytics.
  • To comply with legal requests or protect our rights and users.
  • During business transfers (e.g., mergers or acquisitions).

We do not sell sensitive personal information or use it to infer characteristics about you.

Cookies

We use cookies to enhance your experience by remembering preferences, managing analytics, and personalizing services. For further details, please review Shopify's cookie policy here.

You have control over cookies through your browser settings. However, disabling cookies may limit functionality on our Site.

Data Security & Retention

We implement stringent measures to secure your personal data. However, no data transmission or storage system can guarantee total security, and we cannot be held liable for breaches beyond our control.

We retain your information only as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete personal information we hold about you.
  • Restrict or object to our processing of your data.
  • Port your data to a third party if technologically feasible.
  • Withdraw consent where processing is based on consent.
  • File a complaint with a relevant data protection authority.

If you exercise any privacy rights, we will not discriminate against you. To submit a request, use our Contact Us form provided on the Site. We may ask for verification of your identity to process your request.

Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided personal data to us, please get in touch via our contact form so we can remove this information.

Third-Party Links

Our Site may link to third-party websites. We are not liable for the privacy practices of third parties, so please review their terms separately. Inclusion of such links does not imply endorsement or responsibility for content on those platforms.

International Users

If you are accessing our Site outside the United States, your information may be transferred and stored in the United States or other jurisdictions with differing privacy laws. By using our Site, you consent to this transfer.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out via our Contact Us form available on our website.

Address: 8732 Glenwood Ave, Raleigh, NC 27617

This Privacy Policy ensures compliance with applicable privacy laws and provides clear guidelines for retail operations.