Rainbow Play of NC Privacy Policy

This Privacy Policy describes how Rainbowplayofnc.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Rainbow@totstoteensfurniture.com or by mail using the details provided below:

Rainbow Play of NC 8732 Glenwood Avenue, Raleigh NC 27617, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
See the list below for more information about what Personal Information we collect and why.

Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, ups, FedEx, Rainbow Play of NC, and Person & Person Enterprise, Inc.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Customer support information
- Purpose of collection: To better understand your needs and provide you with the services you have requested.
- Source of collection: This website collects various types of information.
- Disclosure for a business purpose: Rainbow Play of NC may not use or disclose the information provided by you except under the following circumstances:
▪ as necessary to provide services or products you have ordered.
▪ in other ways described in this policy or to which you have otherwise consented.
▪ in the aggregate with other information in such a way so that your identity cannot be reasonably determined.
▪ as required by law, or in response to a subpoena or search warrant.
▪ to outside auditors who have agreed to keep the information confidential.
▪ as necessary to enforce the terms of service.
▪ as necessary to maintain, safeguard and preserve all the rights and property Rainbow Play of NC and Person & Person Enterprise
o Personal Information collected:
▪ Voluntarily provided information which may include your name, address, email address, billing and/ credit card information etc. which may be used when you purchase products and/ or services and to deliver the services and to deliver the services you have requested.
▪ Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
- Purpose of collection: to provide better customer support.- Source of collection: collected from you through our website.- Disclosure for a business purpose: Shopify, Websystem, Rainbow Play of NC, ups, FedEx, and DHL.- Personal Information collected: name, address, email address, billing and/ credit card information etc.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:
FACEBOOK
GOOGLE
BING

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliances opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfillment of your order, and keeping you up to date on new products, services, and offers. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions.
This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses.
This blacklist persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
- Categories of information sold.
- IF USING SHOPIFY AUDIENCES: information about your use of the Site, your purchases, and the email address associated with your purchase- Instructions on how to opt-out of sale.
- Whether your business sells information of minors (under 16) and whether you obtain affirmative authorization.
- If you provide a financial incentive to sell information, provide information about what that incentive is.

Your rights

CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Name	Function	Duration
_abto admin	Used in connection with access	2y
_secure_session_id	Used in connection with navigation through a storefront	24h
_shopify_country	Used in connection with checkout	session
_shopify_m	Used for managing customer privacy settings	1y
_shopify_tm	Used for managing customer privacy settings	30min
_shopify_tw	Used for managing customer privacy settings	2w
_storefront_u	Used to facilitate updating customer account information	1min
_tracking_consent	Tracking preferences	1y
c	Used in connection with checkout	1y
cart	Used in connection with shopping cart	2w
cart_currency	Used in connection with shopping cart	2w
cart_sig	Used in connection with checkout	2w
cart_ts	Used in connection with checkout	2w
cart_ver	Used in connection with shopping cart	2w
checkout	Used in connection with checkout	4w
checkout_token	Used in connection with checkout	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout	30min
hide_shopify_pay_for_checkout	Used in connection with checkout	session
keep_alive	Used in connection with buyer localization	2w
master_device_id	Used in connection with merchant login	2y
tracked_start_checkout	Used in connection with checkout	1y
checkout_one_experiment	Used in connection with checkout	Session
_landing_page	Track landing pages	2w
_orig_referrer	Track landing pages	2w
_s	Shopify analytics	30min
_shopify_d	Shopify analytics	session
_shopify_s	Shopify analytics	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals	30min
_shopify_y	Shopify analytics	1y
_y	Shopify analytics	1y
_shopify_evids	Shopify analytics	session
_shopify_ga	Shopify and Google Analytics	session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.
Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt- out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.