Login

Forgot your password? Click here

Register a new account

Already have an account? Login

Fields with a red star are required.

The passwords do not match.

Forgot your password?

Please enter an email address.

We will send the password on your e-mail.

919-420-0005

Rainbow Play Systems

8732 Glenwood Ave.

Raleigh

NC

27617

(919) 420-0005

Open Play is Mon-Fri from 10 AM - 2 PM

Entry fee is $7/Child

Swing Sets Warranty Information


About The Rainbow Play Systems Warranty

The safety of your children is important to us. We applaud you for being a cautious parent and you’ll be happy to learn that we are too. Rainbow Play Systems always uses the highest quality building materials so we can provide the best swing sets in the industry with the best warranty coverage in the swing set business. Rainbow swing sets are constructed with commercial grade materials even though they are intended for residential use. However, we do offer the Rainbow Play Village swing set line that is perfect for heavy commercial applications such as public parks and schools.

Because we choose the highest quality materials, we’re able to offer outstanding warranties on our swing sets. Each Rainbow swing set is unique based on the features and components your family chooses to design your perfect swing set. There are literally hundreds of components and pieces that go into making each Rainbow swing set, each with its own lifetime, 5-year or 1-year warranty. The overall warranty document shared on this page covers the Rainbow Original Castle swing sets and Rainbow Original Clubhouse swing sets. Please refer to component photos to determine the precise warranty coverage for your unique swing set. And remember, many of our Rainbow Play Systems showrooms offer annual safety and maintenance services to keep your swing set safe and ready for play in your backyard.

A note about the wood: The wooden components in your Rainbow Play Systems swing set will have natural imperfections such as surface cracks, knots and knot holes. These are natural characteristics of wood. Natural imperfections such as these that do not affect structural integrity are not covered under this warranty.

 

Not Covered Under Warranty

Surface rust on structural hardware and metal components is not covered under our warranty. Cosmetic cracks and color fading of our plastic components are not covered under our warranty.

 

Part Identifier

Clubhouse Part Identifier 

Castle Part Identifier

Click here to fill out a warranty claim form.

Exclusive Lifetime & Five-Year Warranty Information